Customers will be charged for the travel booked, and route changes or additional pick up’s and drop off’s may incur extra charges. Additional travel is at the discretion of the driver.
Vehicles will only carry up to the stated amount of passengers, we will not carry more passengers than we are legally permitted to do so.
CK Cars reserves the right to provide alternative vehicle(s) to carry out the hire in case of vehicle breakdown or other unforeseen problems arising, such as delayed flight returns. CK Cars reserves the right to sub-contract other vehicles where required. We will ensure they meet our own high standards where possible.
The hirer is responsible for the passengers, passengers failing to return on time may be left behind, passengers affected by drunkenness or drugs may be refused permission to travel, the drivers decision is final. No refund will be available in these cases.
Soiling charge of £50 will be payable for a valet to any vehicle deemed excessively soiled by the customers, and charged to the person/business responsible for the hire.
Any items found in the vehicle will be handed in to the local police station, CK Cars will not be held responsible for any items left in the vehicle. Lost property should be reported to CK Cars as soon as possible.
All passengers MUST wear seat belts provided in all vehicles, CK Cars accept no responsibility or liability for injuries, accidents or death as a result of passengers failing to wear seat belts provided. Child seats must be provided and secured by the passengers providing them, CK Cars will not be responsible for the safety or fitting of child seats. We are exempt from the child seat law currently in place.
Drivers are NOT able to take bookings, all future bookings should be made directly with CK Cars booking number. CK Cars will accept no responsibility or liability for bookings made with a driver, and passengers may not be insured either.
Wedding car bookings, at the time of booking a deposit of £50 per car is payable. As the deposit secures the booking and prevents other bookings being taken for that date, the deposit is not refundable in the event of cancellation. The balance of the booking fee is due 14 days prior to the wedding date. CK Cars will make every effort to keep vehicles clean, but during wet days and travel on country side roads we are not always able to maintain the cleanliness of the exterior due to spray and mud and will not accept liability for marks/stains/dirt on clothing or wedding/bridal dresses. We may require time to clean the entrance/exit if possible.
We accept no liability for missed flights, trains & buses for delays caused by road accidents, flooding or weather conditions, theft, congestion, terrorist attacks or acts of God. Customers should allow additional time for airport transfers outbound, to cover for unexpected delays which may make you late for onward travel.
Every effort will be made by CK Cars and its drivers to get passengers to their destination on time, passengers should enquire about check-in times and any known delays to ensure they leave with enough time to complete the journey ahead and arrive on schedule.
Delayed flight returns may be subject to vehicle changes, we have other customers booking executive travel who’s flights may be on schedule that need collecting also. Regular taxis or minibuses maybe used for delayed flights, although we will try to provide executive vehicles where possible. But we will still collect you.